Frequently Asked Questions (FAQ)

General

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Q: What is Creo by Keca?

A: Creo by Keca is a couture design house specializing in custom gowns, bridal wear, prom dresses, exclusive fashion pieces, and professional alterations. We also offer sewing classes and workshops.

 

Q: Where are you located?

A: We currently serve clients in the Detroit metro area and online. Booking can be made directly through our website www.creobykeca.com.Consultations & Services

 

Q: How much does a consultation cost?

A: Design consultations (wedding, prom, or custom) are $75 for a one-hour session. Alterations consultations are $25 for 30 minutes.

 

Q: What happens during a consultation?

A: We’ll discuss your vision, fabrics, silhouettes, and design details. You’ll receive professional guidance on style, fit, and pricing.

 

Q: Can consultations be booked online?

A: Yes. Simply visit the Book Online page on our website to schedule your session.Custom & Couture

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Q: How long does it take to complete a custom gown?

A: Production time depends on complexity, fabric sourcing, and fittings. Most gowns take 6–12 weeks.

 

Q: Do you require a deposit

A: Yes. A non-refundable deposit is required to begin work on custom designs.Classes & Workshops

 

Q: What sewing classes do you offer?

A: We offer a variety of classes: Online Sewing Class (4 weeks, Thursdays 6–8pm EST, $300), Real Men Sew Workshop (Tuesdays 6–8pm, $300), and Kids & Family Sewing Class ($300).

 

Q: What is included in the Real Men Sew Workshop?

A: Each attendee receives a sewing kit, tools, fabric, a workbook, and a 30-minute one-on-one troubleshooting session.

 

Q: Are your classes beginner-friendly?

A: Yes. Our Kids & Family Sewing Class is designed for beginners, while the Online Sewing Class is for intermediate/advanced sewers.Payment Plans

 

Q: Do you offer payment plans for classes?

A: Yes. We offer a structured payment plan for $300 classes. Students may pay in two equal installments of $150, or three installments of $100. The first payment is required to secure enrollment.

 

Q: What happens if I miss a payment?

A: Payments must be made on time to continue participation. Missed payments may result in suspension of class access until the balance is cleared.

 

Q: Are payments refundable?

A: Payments and deposits are non-refundable, but may be transferred to a future class or service at our discretion.Policies

 

Q: What is your cancellation policy?

A: Clients must cancel or reschedule consultations and classes at least 48 hours in advance. Late cancellations may forfeit the session.

 

Q: Do you offer refunds?

A: Due to the custom nature of our work and class sizes, we do not offer refunds. Credit may be applied to future services.​